Candidate Testimonials

My account manager has been very helpful and friendly since I started supply in April. She is very supportive and tries very hard to find me work on a regular basis.

Liz- Candidate

I have always found my account manager to be pleasant, conscientious and willing to help both face to face and on the phone. If I have had a question that needs a response through either e-mail, phone or text, she always replies very quickly. I consider my account manager to be extremely professional and hard working and an asset to the New Directions team.

Miranda- Candidate

I have worked for New Directions for the last year 2 years and have a good relationship with my contact. The highlight of working with New Directions is the amount of work I’ve had over the last few years. I would recommend New Directions.

Chetna, Further Education, Cardiff

I first came into contact with my account manager at Bangor University jobs fair in February 2016. In the short time that I have known her I have found her to be informative, friendly and most importantly approachable with excellent communication skills.

My account manager is professional in the way she approaches her work and I look forward to continuing to working with her in the future.

Maxine- Candidate

Since working for new directions my account manager has been brilliant. She continuously supports me and finds me great schools to work in. If I have a problem or need any advice she always provides a solution. Overall I think she is a great manager and enjoy working alongside her.

Marie W – Candidate

I frequently contact my Account Manager, as I work in various different places. Due to this ongoing communication she knows my preferences where I enjoy working and due to this it makes both our jobs far easier.  She works hard to find me suitable work and I work my hard in response for New Directions and my Account Manager.

My highlight  has been experiencing different types of work, when leaving a long term placement I worked in various other places and have therefore experienced different aspects of the job title.  This helps me to establish where I want to be going forward with New Directions.

I have a good relationship with my Account Manager, but due to this she passes my name to other areas for work, so have visited places in Pontypridd areas to Bridgend areas, helping where I can. Again this opens up new doors and new experiences. There seems to be a new opportunity every day and I’m grateful for this! I would recommend New Directions.

Carly, Classroom Assistant, Cardiff

My account manager is the easiest person to talk to. She will take the time to call me rather than just send an email. I know she is only a phone call away if I have any concerns. I appreciate her passing on the positive assessments I receive from the headteacher of my current placement. I am so glad I joined this agency, I am working in my dream job and they have given me so many opportunities to increase my education and skills with the training courses they provide. I would and have recommended them to friends.

Claire, Teaching Assistant, Cardiff

I have been working for New Directions for four months now and I am very pleased with the personal treatment I have received from my account manager. She has been very good at placing me in schools where she knows my skills will be of benefit and gives me regular feedback about how I am doing. I enjoy the variety of experiences I have encountered in the schools that I work at such as special needs and a catholic school. It is very good experience. Where possible my account manager always lets me know about a placement in advance and she will regularly check in to see how I am getting on and I will e mail with updates if we have not spoken for a while.

Rebecca – Candidate