Candidate Testimonials

I joined New Directions in December 2015, during this time I have always found my account manager very polite and helpful. She has always strived to find suitable teaching work across Wrexham and Flintshire in advance.
I find my account very personable and will always go the extra mile for you.

Chanelle- Candidate

They’re a bunch of friendly people who are always willing to help when I call them and sort out any questions/issues I have straight away without any hesitation. They always give enough notice to me to get to the schools I will be signed in.

My highlight of working with New Directions is that they gave me the opportunity to work with children in different primary schools and I would recommend New Directions.

Working in schools has given me such a huge confidence boost since I started that I feel I can do and help out more.

Edvard, Learning Support Assistant, Cardiff

I have worked for just under a year with New Directions.  The point of contact has been very welcoming and very professional. My Account Manager has been great to work with and will always contact me regarding how a school was. He makes me feel at ease working with new directions. I am happy with everything to do with this company.

The highlight of working with New Directions has been being given the opportunity to attend courses and to work in various of schools.

Laura – LSA Rhondda Cynon Taff

Since working for New Directions I have had the pleasure of having a fantastic account manager. This Lady has gone above and beyond her role to give me assistance, firstly whilst registering and finding a suitable placement and secondly with personnal matters that affected my ability to commit to full time employment. She has kept in contact with me throughout my employment at Queensferry Primary school and has made me feel I can contact her over any issues that may arise during my placement. She has assisted me with payroll matters and supported me with my role as a one to one with a child that has sevre behavioural problems. This placement has been very challenging to say the least however with my account managers support I am enjoying my placement and looking forward to further opportunities through New Directions.

Ellie – Candidate

My Account manager is friendly, professional and a pleasure to work with. She communicates well and makes me feel at ease when I have any questions. She is supportive and quickly replies to any queries that I have.

I have worked with New Directions for one year. The website portal is easy to use. The team sort out any queries quickly and efficiently. The courses that New Directions offer have also been interesting and beneficial.

Karen, Level 3, Nelson

I have worked for New Directions since April 2014 and have regular contact with my account manager, either phone calls or text messages on most days, offering me placements of work and checking my availability. I have found her to be very friendly and to have a professional and approachable manner in her work. If I have any worries or queries and she is unavailable, I leave a message for her and she always replies back to these messages straight away with an answer to the queries. I have met my account manager in school and it was lovely to put a face to a voice. She has also made sure that I am aware of any training available to me and offered me places on the courses. Since working with New Directions and my account manager I now feel that I have a selection of regular schools for supply work and that she is readily available at the end of the phone to speak to.

Sharon- Candidate

I have always found my account manager to be professional, polite and warm. She not only only goes out of her way to find me work, but looks for work that is suitable to me as an individual. As a non-driver, it can be difficult for me to get to bookings, she always takes this into account and is incredibly understanding if I ever have to turn down work. As a result New Directions is a company that I feel comfortable in recommending to other teachers. Since joining New Directions I have been very busy with teaching work and I am very grateful for the wide range of schools she has sent me to. She always lets me know if I have had any feedback from schools, which helps me in my professional development as an NQT. As my first point of contact with the company, I find that my account manager is always lovely and friendly and takes an interest in me as a person. She is a pleasure to deal with and nothing is too much trouble.

Alice – Candidate

I was contacted by New Directions 2 years ago as I had submitted my CV to a job website. I’m so grateful that they did, the registration process was so easy and my account manager found me work straight away. I’ve been at the same school ever since in a long term placement. I have recommended New Directions to a lot of my friends who work in Education and we are all happy. Thank you New Directions for an A* service!

My account manager is very very helpful and I know I can contact her with any queries. I have extended my skills whilst working in the role by working with a pupil with Verbal Dyspraxia. This has given me the opportunity to learn Basic Sign Language, adapt it to work with the pupil and help them to communicate. This is a very rewarding job and I cannot thank my account manager enough for finding me the role.

Rebecca, Learning Support Assistant, Blaenau Gwent