We are delighted when we receive positive feedback about our service and the impact we have made on the lives of the people we work with. Here’s what some of our candidates had to say about us…
I've worked for New Directions for just over a year and am thoroughly satisfied with my job. At first, I...
I’ve worked for New Directions for just over a year and am thoroughly satisfied with my job. At first, I was worried that working for an agency might not provide me with enough work but fortunately this has not been the case. My account manager has been fantastic and found me work to accommodate my changing circumstances. As an account manager, she is approachable whilst professional and thorough in her work. Furthermore, she listened to my requests and was proactive in ensuring specific training was available to us.
I feel privileged to have such a lovely account manager and am grateful for the opportunities that working for New Directions has given me.
Rebecca – Teaching Assistant, Swansea
Read more from Alison, Supply teacherI get 99% of my work through my Account Manager. He has been a great manager because he is very easy to talk to and I know he's at the end of the phone if there is ever a problem.…
Alison, Supply teacher
I get 99% of my work through my Account Manager. He has been a great manager because he is very easy to talk to and I know he’s at the end of the phone if there is ever a problem. I have very regular contact with him because of the amount of work he gives me, he has assigned me to fab schools and goes out of his way to assign me to schools which I have really enjoyed which is much appreciated.
It has been a great experience working with New Directions, a few highlights for me, in particular is the amount of work im getting so I am actually having to turn down work because of family commitments. I have been assigned to some really lovely schools with such supportive and welcoming staff and it is so nice to be asked to return.
I would highly recommend New Directions. I went into supply teaching after a short career break and was very wary after being in my last teaching position for over 10 years. In fact, I got that job while I was working as a supply teacher for them in a school I was assigned to regularly. I enjoyed working for them then so it was a no brainer that I would sign up with them again. They are the only agency I work for and no intention or need to register elsewhere.
Alison, Supply teacher
Read more from Pamela, Supply TeacherI have found new directions staff to be extremely helpful at all times and very understanding of my situation since my mother became ill with heart trouble last year. I have great admiration for the job they do and would…
Pamela, Supply Teacher
I have found new directions staff to be extremely helpful at all times and very understanding of my situation since my mother became ill with heart trouble last year. I have great admiration for the job they do and would absolutely reccomend them to anyone looking to do supply work.
Pamela, Supply Teacher
Read more from Julie, Learning Support Assistant, CaerphillyI have been with New Directions Education for two years in October. I have had plenty of work and am lucky enough to be in a long term placement. I have also completed New Directions' online courses, which have helped further my learning.
Julie, Learning Support Assistant, Caerphilly
I have been with New Directions Education for two years in October. I have had plenty of work and am lucky enough to be in a long term placement. I have also completed New Directions’ online courses, which have helped further my learning.
Julie, Learning Support Assistant, Caerphilly
Read more from Testimonial from Victoria, Wirral Primary TeacherI found out about New Directions through a recommendation who directed me to my Account Manager. It was very easy to register with the company as I registered online. I was called into the office and I felt very comfortable…
Testimonial from Victoria, Wirral Primary Teacher
I found out about New Directions through a recommendation who directed me to my Account Manager. It was very easy to register with the company as I registered online. I was called into the office and I felt very comfortable with the company straight away. My Account Manager has been so helpful through every step of the process, from my initial meeting to finding me constant work and supporting me throughout with emails and phone calls.
New Directions has been such a fantastic agency and has helped me to build my confidence with teaching. Prior to applying to work with New Directions I informed my Account Manager that I had little confidence in my teaching abilities and struggled to even apply for teaching positions. With her guidance and updates and supporting in helping me find work I have developed my confidence in my teaching practice and my personal life as well. When I first joined the agency I was sceptical about supply and the amount of work I would receive, however she has been fantastic in helping me to find constant work. She has been an outstanding and caring mentor during the last year and has gone above and beyond, by helping me (even outside of the office hours.) She is an absolute credit to your company. If I had to sum up New Directions in 3 words it would be, supportive, reliable and caring.
Testimonial from Victoria, Wirral Primary Teacher
Read more from Kelly – Teaching Assistant, SwanseaSince starting in November 2015 I have been offered work continuously by my Account Manager and they have all been within a good location. I am happy with my employment with New Directions and I intend to continue working for…
Kelly – Teaching Assistant, Swansea
Since starting in November 2015 I have been offered work continuously by my Account Manager and they have all been within a good location. I am happy with my employment with New Directions and I intend to continue working for them.
Kelly – Teaching Assistant, Swansea
Read more from Stephen, Supply TeacherOur Account Manager is a great point of contact. He speaks to me at least three times a week keeping me up to date with various different work opportunities. He is excellent at obtaining work for me and listens when…
Stephen, Supply Teacher
Our Account Manager is a great point of contact. He speaks to me at least three times a week keeping me up to date with various different work opportunities. He is excellent at obtaining work for me and listens when I have concerns about any placement. He makes me feel part of a team which is very important when doing supply work, as quite often placements don’t look on you as a regular member of staff.
One of the highlights of working with New Directions is the amount of long term work that my Account Manager has managed to obtain for me, this providing me with a continued secure income.
New Direction are an excellent company to work with. I choose to do all my work with them as they are reliable and are always easy to contact. I also like the fact that you are assigned a named account manager who you are able to build a mutually beneficial working relationship with.
Stephen, Supply Teacher
Read more from Rob, Supply TeacherI find that my Account Manager and the New Directions team are very professional, reliable and also very approachable and friendly. Having worked for New Directions for the past 5 years I always receieve a friendly helpful approach from staff…
Rob, Supply Teacher
I find that my Account Manager and the New Directions team are very professional, reliable and also very approachable and friendly.
Having worked for New Directions for the past 5 years I always receieve a friendly helpful approach from staff and a professional service. Also the plentiful supply and quality of work Would recommend New Directions? : Yes
It is good to work for an agency which is able to supply work even during traditional slack periods for example the late summer term and as a result I would definitely reccomend New Directions.
Rob, Supply Teacher
Read more from Janine – Teaching Assistant, SwanseaNew directions have always given me the opportunity to work and progress in schools. They have always been a secure and reliable company to work for. My Account Manager has always been very reliable and trustworthy in her work and…
Janine – Teaching Assistant, Swansea
New directions have always given me the opportunity to work and progress in schools. They have always been a secure and reliable company to work for. My Account Manager has always been very reliable and trustworthy in her work and as my accounts manager.
Janine – Teaching Assistant, Swansea
Had a great experience and want to share it? We'd love to hear from you.
Find out more