Candidate Testimonials

I have had two long-term placements at schools I have fallen in love with. Both of these opportunities have arisen thanks to New Directions. Any issues/problems I have had have been quickly sorted by the outstanding team that work there and I am truly thankful for all that they do.

Jac, Learning Support Assistant

Jac

I joined New Directions initially for the occasional days work to go alongside a University Degree. Even though my days were somewhat random, on nearly every occasion the company found work for me. I was able to work in different areas in South Wales and they catered for this. When my circumstances changed and I was able to work more days New Directions could accommodate for this also.

My personal circumstances mean that sometimes I have to book odd days off, being a single mum and still continuing in education warrants this…however my close relationship with my account manager means that they understand my situation and as long as I keep them informed in time then both the company and the school I work for understand and accept this.   Phone calls to ND usually start with ‘Hi Carly, how are the children ..’ they take and interest in me not only the work I provide.

When a long term supply position came up I had a phone call to say I was considered for it, and thankfully I was accepted and now I work in a fantastic school who call me in for extra hours if they require extra help as they know I am reliable.

New Directions are the stepping stones to my career and without them I wouldn’t be where I am.

Carly, Level 3 Teaching Assistant

Carly

I would like to say a huge thank-you to New Directions. They have always helped me find a perfect place for me to work. Everyone I have spoken to are always so happy to help and always treat me with respect and understanding. They are honestly the best company I have joined and I would suggest anyone looking to go into any of the services they provide, to join up to.

Katie, Learning Support Assistant

Katie

New Directions are always very proactive in offering opportunities for work which are suited to my availability. New Directions are always proactive in making me aware of opportunities for training and are keen to see their candidates progress. They offer all-round provision for candidates, which includes opportunities for training and work which fits with my availability.

Tricia, Supply Staff

Working with New Directions has been a totally professional experience. All the staff are excellent and I have been given assignments whenever I am available and the support is fantastic.

My Account Manager Sian always tries her very best to find the right placements for me within local Welsh Language schools.  I was excited about taking this step and am enjoying it greatly. I can’t recommend New Directions highly enough.

Lynda – LSA – Welsh Language – Caerphilly

I have had a really great experience working for New Directions. I always receive frequent communication even if it’s just a phone call or text to see how my week is going and or to check in and make sure that I’m enjoying my current position. My Account Manager is extremely reliable and available whenever I need anything. Sian is so easy to talk to and always friendly! I couldn’t ask for a better relationship in this respect. I am continuing to enjoy my placements with a highlight for me being that I have been getting to work in many different environments allowing me to grow my self confidence through doing this. I would definitely recommend New Directions.

Shauna – Welsh Language LSA Rhondda Cynon Taf

Account Manager Name: Laura

Candidate Length of time working with New Directions: 0-1 year

Description of relationship with New Directions point of contact: My point of contact communicates regularly with me and is always helpful and gives me good advice.

Highlight of working with New Directions: My highlight so far has been getting a full time placement for a few weeks.

Would recommend New Directions? : Yes

Additional comments about New Directions:

Very professional company, with a very good reputation.

Wendy, Learning Support Assistant, Caerphilly

My account manager Rebecca, is absolutely fantastic! Rebecca always contacts me to let me know what’s going on and is so understanding. She contacts me regularly through texts, emails and phone calls. She’s brilliant! If I have any concerns or worries I know I know I can get in contact with her easily. I have been working with New Directions since 2014. The highlight of working with New Directions has been working in a variety of schools, flexibly, allowing me to fit in work around University.

I would recommend New Directions!

Sophie, Supply Staff