Candidate Testimonials

I am so pleased I went with New Directions supply agency out of all of the other supply agencies as they offer service at a personal level and treat each teacher as an individual.

My account manager has been very helpful and has tried really hard to get me work each and everyday. She doesn’t just try and find me any work she looks at what I need to grow as a teacher and does her very best to help. I was particularly wanting to try all ages including  higher key stage to gain more experience.

My account manager has given me these opportunities and I now feel comfortable in all key stages within primary school. Not only this but she is very understandable and will listen and help whenever I have emailed or phoned. I am always pleased to talk to her and feel very comfortable when I need to ask advice or anything else.

If I was to recommend a friend I would do this without any doubt and recommend my account manager most definitely! She is caring, bubbly and it always feels like she has time to talk and always asks for feedback about my day to help me further. Whenever I have a split day she always makes sure it is do-able so there is no rushing and professionalism at each school is key. The text messages she sends helps a lot and is my main communication and my account manager is always happy to do this. I wouldn’t change this agency and I am so grateful for all the help and support.

Amy, Supply Teacher

I was looking for a new career in Primary school, having worked the past 9 years in a playgroup setting. I saw a job advertised in a local school and phoned up to enquire.

It was straight forward to apply, having spoken to a lady in Wrexham, who arranged an interview for me. I supplied my information on references and my DBS was sorted out.

My experiences with New Directions have been and are still outstanding. Some days and long term placements have been very challenging. I am gaining from working in Early Years all the way though to Year 6 children including Special Needs children which is my passion.

I have and are still achieving good positive results in my work as a teaching assistant, One to one cover for children with different disabilities, ranging form Autism (current work), Severe learning disabilities and ADHD.

Having a new Accounts Manager is making working for New Directions a pleasure. My Account Manager is very polite, friendly and easy to get on with. I feel as if l have known her for years. We have a good relationship on the phone, regarding work that she continues to find me. We discuss with each other the different school roles that become available, and which best suit me in different areas of Flintshire. She gives me good feedback on my work in the primary sector. She has awarded me in October with “Employer of the Month” which l am still greatly honoured to have been achieved. Thank you to once again for all her hard work back in The Wrexham branch. She is a good asset to your company.

To sum up in 3 words – Outstanding, Challenging, Rewarding

Alison, Supply Staff

I have been taking primary school supply work from my account manager since the beginning of October 2015. During this time I have found her to be: helpful, supportive and efficient. She has been understanding, professional and has endeavoured to provide me with suitable employment through New Directions Education.

Andrew- Candidate

From the moment I met my account manager at New Directions, when she interviewed me, I have found her to be extremely professional. At the interview she was careful to check all my paperwork and to find out exactly the kind of work I was looking for. She understood that I could only offer certain days and was very encouraging, assuring me that wouldn’t be a problem.

Since then she has been an excellent account manager, keeping in touch and has offered me as much work as I can do. She has also taken note of the places I prefer to work and those that I have felt didn’t suit me.

I find she is nearly always available to speak with, or phones back without fail if she is out of the office. My online account is always accurate and up to date.

At the same time as being professional and good at what she does, she is also friendly and I feel extremely blessed to have her as my account manager at New Directions.

Janet, Supply Staff

New Directions have always matched me with the schools I felt I could work comfortably. Nearly from the beginning the agency have offered me long term positions, what was and still is very suitable for me.

Also, only after a year of working experience with them I was offered (via ND) a permanent position in one of the primary schools in the after school club where I work with children on art & crafts activities, something I really truly enjoy.

I highly recommend the agency to anyone who intends to build up a career in the education sector and am very grateful for all efforts and friendly service.

Sylwia, Supply Staff

I have been very happy with all the information and guidance from my account manager since joining New Directions in the summer. The Interview process with my account manager was thorough, professional and nothing was to much trouble. When the Wrexham Pool shut I thought I would really struggle for work, but my account manager could not have been more helpful and reassuring. I have also had a few queries when using the portal New Directions provide and my account manager is always there to help. I hope she continues to look after me in the future.

Susan, Supply Staff

After qualifying as a teacher in July 2014, I registered with three supply teaching agencies who all offered the prospect of supply work within my local area. I received regular work through all three agencies, and a long term assignment with one particular agency for the 2015 summer term. However, although I appreciated the work, I found the service I received from the alternative agencies to be more geared towards their needs than mine. I always found Rebecca to be extremely personable and professional, and focussed on ensuring that any placements offered to me considered my personal needs, as well as those of the school and New Directions. As a direct result of Rebecca’s professionalism in her role as my account manager, I have actively decided to make New Directions my first choice agency.

Rebecca has been very supportive during my NQT induction period, and has skilfully matched placements to my experience and strengths, allowing me to develop professionally. My decision to select New Directions as my preferred agency has resulted in high quality placements within my local area, several of which have brought about repeat and ongoing bookings. I am extremely pleased with my decision, and since the start of the Autumn term, I have purposely worked solely for New Directions.

Eleanor – Primary Teacher

Eleanor – Primary Teacher Testimonial

I have been teaching through New Directions since May 2012, the only Agency I work with.

During my time you have been pro-active in finding me work in the Primary Schools in and around Denbighshire and especially the Vale of Clwyd closer to my home, which has been so useful and convenient.

My account manager has demonstrated her knowledge and experience on occasions when explaining the update services for the ‘Disclosures’ , holiday pay and bookings. This has been very clear and helpful.

If there has ever been issues with the schools,your communication skills have been polite, positive and friendly. She possesses an excellent ability to sort things out quickly, leaving everyone happy.

I have always found her supportive and lovely to talk to on the phone when we liaise for school bookings, you have the gift of giving ‘the feel good factor’, for which I would like to thank her.

I hope I can continue having you as my accounts manager in 2016.

Primary Teacher – Testimonal