School Testimonials

Brookdale has used New Directions for the past few years, with excellent results. The service which we have received from New Directions is of a very high standard, they always act promptly and our needs are always met satisfactorily.

Our account manager Jennifer is very professional, personable, friendly and helpful. Jennifer maintains positive contact with myself and Headteacher and has formed a good working relationship with us.

We would not hesitate to recommend Jennifer and New Directions.

Mrs K Dodd, Office Manager, Brookdale Primary Testimonial

New Directions have always provided Heybrook Primary with an excellent service and deal with any issues quickly and professionally, going the extra mile to ensure we get an excellent service even at very short notice. Supply staff are of a high standard and New Directions comply with all legisltions.

Carol Gibson, Heybrook Primary School, Rochdale

I would like to recommend to you a company to whom we were introduced to earlier this year.

New Directions, a local to us supply staff agency, has since proved to be an invaluable source of quality staff, teachers, teaching assistants and playworkers.

From the very start of the process, a phone call at all times of day or via email, our request has been handled with courtesy and efficiency resulting in our short-term staffing problems being speedily remedied.

Staff details are forwarded giving peace of mind regarding suitability for the post and details of all safeguarding checks along with cost. I have to admit, the cost of this service is very competative! A bonus!

All in all I heartily recommend New Directions as a company which will make your life that little bit easier.

Irene Yeoman
Bursar

Meadow Primary School

New Directions provide a very personal and professional service. Our consultant understands our school’s particular requirements and works to provide the best quality teachers for us. As an OFSTED outstanding school, the quality of teachers we are supplied with is essential. We can rely on a suitable person being provided for us by New Directions as they appreciate our high standards, even at very short notice. The information we are sent on the supply staff is efficient and informative.

Julie Allanson
St Bernard’s Primary School

St Bernard’s Primary School

Length of time working with New Directions: 5+ years

Description of relationship with New Directions point of contact: We have always had a very positive relationship with New Directions. Our school has frequent contact with the agency and we communicate several times each week, sometimes daily. One of the main reasons that we continue to work with New Directions is because of the totally reliable service provided by Jess, our Account Manager.

Highlight of working with New Directions: Jess and the office team provide a friendly and professional service and we feel able to discuss any issues that arise in connection with the agency workers openly.

Would recommend New Directions? : Yes

Additional comments about New Directions: We would just like to say Thank-you for the wonderful support that New Directions continues to provide!

Dyfi Allen, Supply Co-ordinator, The Hollies Special School

The service provided by New Directions is of a very high standard, they always act promptly and our needs are always met satisfactorily.

Any problems are smoothed out very quickly and efficiently and I would be happy to recommend them to other schools.

Carol Fielden, Examinations Officer, Denbigh High School

I have recently had involvement with Shelley as she has successfully sourced good long term supply Teaching Assistants (TA’s) for Troi Rownd. Shelley listened carefully to our Centre’s specific needs and requests and was able to secure excellent long term supply staff, who are proving to be a great addition to our team.

I have found Shelley to be very professional, personable, friendly and helpful. If she is unavailable, Shelley has always returned my phone calls promptly and is always willing to listen and help. Shelley maintains positive contact with myself, throughout the term and positively inquires, without pressure, if we are in need of any further staff. Shelley has formed a good working relationship with myself and our Centre and we are extremely satisfied with New Directions.

Jean Davies, Teacher in Charge, Troi Rownd PRU

I started work at Queensferry C.P. School never having dealt with supply before. Shelley has gone out of her way on many occasions to explain things and help me to understand what is needed. On several occasions she has helped us out efficiently and promptly when we have needed a member of staff at short notice.

Shelley seeks out the best person for the job and has given us staff that have been with us long term with whom we have been very happy.

At least once a week Shelley will ring me to ask if we are happy with everything and to ask for feed back of each person sent by New Directions.

Shelley is friendly, polite and always eager to help.

Liz Joy-Camacho, Queensferry Community Primary