School Testimonials

In all the dealings the school has had with New Directions Education in Wrexham, we have always found the service to be efficient and all the staff courteous.

Our Account Manager has been at the forefront of this service, she has at all times been helpful, professional, friendly and efficient. We have recommended New Directions Education to other schools in the area, giving my account managers name as a contact due to her professional conduct and the exceptional service she provides.

Dave Lamboune, Brynhafren C. P. School

We have been working with New Directions Education in Wrexham for our supply needs, the service provided by New Directions Education has been valuable to our school.

Kath Thomas, Headteacher, St. Michaels Church In Wales School, Powys

As new users of New Directions Education in Wrexham, we have been very impressed with the care and level of service provided by our Account Manager.

Our Account Manager is always ready to help and nothing is too much trouble, she goes above and beyond to ensure she always meets our needs.

Judith Baker, Head Teacher, Castle Caereinion Church in Wales School

Chanel Garnett, Ysgol Christchurch Rhyl

After receiving a phone call from New Directions Manchester office telling me about the excellent staff they had available I decided to try their services. I called them as I needed a Teacher at very short notice; I was called back within five minutes with a name and details of the Teacher that was arriving that day. I also received a vetting passport and booking confirmation with the Teachers name and photo on which was great.

The prompt and friendly service I received from the staff at New Directions was very helpful especially given the notice I gave. New Directions was able to send a lovely lady who the staff and children found to be most helpful and interesting. I have continued to use New Directions Manchester on the odd day we have needed staff as well as for long term positions at the school. All the teachers sent by New Directions were fantastic with the children and very well liked in the school. The whole process has been great from start to finish without any problems. Thank you to New Directions Manchester from all at St Ethelbert’s RC Primary School.

St Ethelbert’s RC Primary School

‘I have used New Directions for just over two terms, and I have found the service to be extremely worthwhile. I first came across New Directions through word-of-mouth from other Head Teachers. I was rather sceptical at first and worried about how the whole system of using an agency worked.

I received a visit to the school from a New Directions Account Manager and from the moment I met her I realised that she was a thoroughly professional individual who was passionate about the work she does, as well as being a person who puts the client interests first.

As a point of contact for me as a Head Teacher, when looking for a member of supply staff I know that she will act promptly and will always provide the highest level of service required.

Furthermore, I am able to ask for specific needs for when I need supply cover eg Welsh speaker, experience in teaching music and such like.

In the past, I used to spend hours trawling through supply lists trying to find the right supply cover. This was often frustrating and often unsuccessful. New Directions have taken this strain from my shoulders and I can now concentrate on the more important matters of improving my school.

As a result of her excellent efforts I am more than willing to recommend New Directions to colleagues, assuring them that they will be provided with the very best of service’

Matthew Jones
Head Teacher

Ysgol Pant y Rhedyn

Head Teacher, Ysgol Pant y Rhedin

Angel Raynham Children’s Centre has been using New Directions Education for the past year. We have used them to cover absences in our day care setting as well as cover for our crèches.

I have found New Directions to be a highly professional and reliable company, who have a clear understanding of the candidates we require and therefore would not hesitate in recommending them.

Lucille Laudat, Angel Raynham Children’s Centre

I have been using New Directions as a part of my supply strategy since January 2012 and have found them to be both professional and reliable at all times. Using New Directions has saved me not only many hours of phone calls but worry and stress dealing with last minutes sickness cover. They work hard to match our exact requirements for the staff we need and where possible send the same staff back to us that we have used before. To be able to make one phone call between 7.00am in the morning to 9.00pm at night and know your supply will be sorted out is just great. I would recommend their service without hesitation.

Mr Michael O’Grady
Headteacher

Ysgol Parc Y Llan