I was a little nervous initially upon joining an agency but, Kirsty was fantastic and my registration was really easy. I was in my first post very quickly. New Directions Education gave me all the information and support that I…

Christina, LSA, Swansea
Read more from Christina, LSA, Swansea

I have a good relationship with my contact at New Directions Education. Kirsty is honest, open, clear and approachable.  I have worked with her in Welsh-medium schools for several months now. I enjoy working with her because I always have…

Cathy, WLM Teacher, Swansea
Read more from Cathy, WLM Teacher, Swansea

I found the manner of the staff very friendly, helpful and efficient with responses to my requests or questions. I would be more than happy to work with New Directions Education again in the future. Communication was great, I was…

Lucy, Instructor
Read more from Lucy, Instructor

My account manager has been excellent in keeping in touch and finding me work which is suited to my needs.  They have regular contact with me which is really useful for me to keep in touch and up to date.…

Dawn, Primary Teacher
Read more from Dawn, Primary Teacher

Chloe is such a professional and keeps me updated with the relevant training/job availability.  She has shown understanding when I needed to shield an elderly relative and is always available through e-mail and phone calls when I need to ask…

Primary Teacher, Bridgend
Read more from Primary Teacher, Bridgend

Tom has helped me and supported me in gaining Supply work from the beginning of the academic year. He has been a constant pillar of positive guidance, which I am eternally grateful. His positive approach throughout and calming influence has…

Huw, Teacher
Read more from Huw, Teacher

My main point of contact is Chloe Evans.  She has been keeping in regular contact, particularly during this trying Covid period and I have found her to be friendly, supportive and thoroughly professional. She's always dealt with my queries promptly…

Liz, Primary Teacher
Read more from Liz, Primary Teacher

Thomas has gone above and beyond to make sure that I have got placements for work. He is extremely hard working and very professional at all times. He is very efficient at his job and is very supportive and helpful.…

Joanne, Teacher
Read more from Joanne, Teacher

I feel I have a great working relationship with my account manager, Anica. She was very proactive in updating me about available work and checks in with me frequently to see how things are going. She understands various changes in…

Hayley, Administrator
Read more from Hayley, Administrator

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