Testimonials

Lauren has been amazing this year, finding me work whenever I need it. There has been excellent communication and reliability.

I found it very easy to discuss anything regarding work with Lauren, which made me feel more comfortable and confident completing my day-to-day supply placements.

New Directions as a whole have been amazing for the past few years I have been with you, and I know if I need supply work in the future, I’ll definitely be back.

I’ve had consistency and there has been clear communication throughout the year. I also really appreciate the end-of-week congratulations, after a tricky week it’s lovely to have some positivity!

Bethen, Teacher, Caerphilly

Since the very first time I spoke with Lauren, she made me smile and feel at ease. She is incredibly personable, efficient and professional. I really get the impression that she has my best interests at heart, while being a great ambassador for New Directions. She is an absolute pleasure to work with.

Craig, Teacher, Caerphilly

From day one Lauren has been welcoming. She is always there if I need anything. She makes contact weekly thanking everyone for their hard work which I appreciate so much, as it doesn’t make me feel like I’m just a number and someone actually appreciates the work I do. There is nothing bad I can say about Lauren.

My point of contact, Lauren, makes the process of getting jobs very easy and stress-free. The frequency of contact is great as I said in my last answer. She is always checking in with messages and phone calls which is great!

Chloe, Teacher, Caerphilly

Lauren has been a fab account manager this year – she found me some great schools on day-to-day supply but most importantly found me a great long-term cover that’s lead to a contract with them! Nothing is ever too much for her and she’s always super friendly! If I ever go back on supply I’ll be coming back to Lauren!

Rachel, Teacher, Caerphilly

Relationship with contact: Lauren always does her best to please the candidate and client. She provides me with regular work in schools where I enjoy working. Lauren is very professional and reliable at all times. She is a good listener, problem solver, open and honest, yet she can be firm when needed. Lauren has been very supportive in difficult circumstances and she has a great sense of humour. Lauren is frequently in contact, whether you are in daily supply or on a long-term placement.

She is a friendly person who looks after all her team and I feel privileged to have her as my manager.

Lauren, my main point of contact allocates my work placements. She has the ability to match me with clients and gives me an excellent, happy work-life balance.  I enjoy going to different placements and meetings new people, as every day, is different. As they say, variety is the spice of life!

Anne, Teacher, Caerphilly

My experience with Lauren as my point of contact has been extremely positive and welcoming.  Lauren is a very friendly and polite manager who offers me the schools and age group I request when they become available.  She appears to have a very bubbly personality and always displays an extremely conscientious attitude. I have enjoyed and continue to look forward to working with Lauren who contacts me on a regular basis.

Gail, Teacher, Merthyr Tydfil

Lauren has always been extremely helpful and supportive. It is always easy to get in touch with her. Lauren us always cheerful, positive and understanding

I found a maternity cover through my previous placement and the school asked me which agency I would like to work through. I chose to work through New Directions and that was in large part because of Lauren and how helpful she is.

Amanda, Teacher, Caerphilly

Lauren is bubbly and friendly, a good listener and  finds work to suit my needs. She communicates on a regular basis and clarifies any queries I may have. I am very happy to continue working with her.

Catherine, Teacher, Merthyr Tydfil

Lauren is very helpful and supportive! She has a good response time when I need information. She is friendly and I feel like I can always contact her if needed. Lauren always puts a message out at the end of the week to thank us for all for our hard work!  This is greatly appreciated .  ❤️ Highlight of working with ND? I like the efficiency of the agency, the support they provide and how flexible you are allowed to be .
There are never any questions asked, just lots of support.

Pauline, Teacher, Caerphilly