Testimonials

Lauren had been an outstanding account manager, she is very professional at all times and does a fantastic job. She is always available to talk and always replies promptly to all messages and queries. Even when I have been on long term placement at a school, Lauren still checks in regularly on myself, and ensure my wellbeing is at the forefront. I couldn’t ask for a better line manager.

Francesca, Teacher, Caerphilly

Lauren has been a brilliant account manager. She always made sure I had work and checked in to ensure I was happy.  She is always happy and cheerful and always ready to help.

Courtney, Teacher, Caerphilly

Throughout my work as a supply teacher for NDE I have found Lauren to be an exceptional link with the organisation. She totally understands my needs in respect of work offered and has in depth knowledge of my school working history. She is very considerate and courteous, even when under pressure.  I very much appreciate her attitude as my questions are never left unanswered.

Gary, Teacher, Merthyr Tydfil

I have worked as a Supply Teacher for ND for just over 10 years and have known Lauren ever since she started at Cardiff.
I have found Lauren to be efficient, open and helpful. She is always ready to listen and act when necessary. She tries to assist in any requests I have concerning work place or preferred age range. I am very happy to have her as my Account  Manager.

Sian, Teacher, Caerphilly

I would like to thank New Directions for your support this academic year. Newport High School has benefitted greatly from the high quality of staff that you have provided during difficult and busy times.

We have been particularly fortunate to have gained fantastic supply teachers this year and I hope to be able to bring them back into Newport High School in the new term when there are absences to cover. We are thrilled to have had these supply teachers and really appreciate the efforts New Directions went to in order to secure them for us.

I am so happy that we continue to use New Directions and hope that our relationship goes from strength to strength in the new school term and going forward.

Thank you so much for all your help and for putting up with my moans and groans early morning.

Claire, Cover Manager, Newport High School

Kirsty is efficient, helpful and communicative. I am glad to have her help with scheduling and booking my placements as it has made working a lot easier and hassle-free.

I enjoy working with children, so am pretty satisfied with the work itself. Besides that, the staff at New Directions are warm and friendly.

Shanila, Teaching Assistant, Swansea

It’s been incredible working with New Directions the last couple of months, the contact and information that had been given to me has always been efficient and straight forward.

It’s given me frequency. Communications have been great, the online portal has been great.

I just want to thank New Directions for all the support I have received.

Mellissa, Teaching Assistant, Swansea

Kirsty has been so approachable and professional in all contact, I have felt supported and heard during the time I have been working with her. Any problems I have had, which have been nothing major, have been dealt with quickly and in a manner that leaves me feeling like I am in good hands and supported. I feel strongly that I can rely on Kirsty if anything should arise or if I have any queries.

My highlight has been entering into Special Education, this has sparked such a passion in me that I can not put it into words. I leave every day with pride and a sense of purpose and I never would have found this had I not taken the chance with New Directions and New Directions not taken a chance on me so I am forever grateful for this opportunity.

Katie, Teaching Assistant, Swansea

Kirsty has been great and kept in regular contact with me regarding opportunities and kept in check with me regularly.

Having the opportunity to work with different schools and meet new people has been my highlight and hopefully, after the Summer and my experience with New Directions I can get a full-time position in a school.

Ebony, Teaching Assistant, Swansea