Testimonials

Kirsty has always been very polite, professional and easy to speak to. Always available to help with any questions. If at any time Kirsty is unavailable, other staff are always happy to take a message to pass on to Kirsty for me or to help if needed. I’ve enjoyed my time working with New Directions.

Hannah, Teaching Assistant, Swansea

I would like to thank Kirsty and all her colleagues at the Swansea branch of New Directions. They have not only been able to source a large number of appropriate placements for me, but they are always very easy to communicate with in terms of ease of contact and also their demeanour and professionalism.

I have already recommended New Directions to others and will continue to do so.

Craig, LSA, Swansea

I’ve enjoyed working with New Directions over the past four years. All the staff have been friendly and helpful, especially during the lockdown in 2020. Kirsty Macklin has been very helpful in sorting my bookings and fixing any issues as soon as I ask. It has been a pleasure working with her.
My highlight of working with New Directions has been the communication-friendly staff always willing to help when needed.

Big thanks to all at New Directions, I’ve been looked after well, especially during the lockdown in 2020. New directions staff helped me get on the furlough scheme and found work for me as soon as it became available. Special thanks to my Line Manager Kirsty Macklin, very organised, lovely to talk to, and always helping me when needed!

Richard, Music Specialist, Carmarthenshire

My Account Handler Kirsty always gets me school placements and I’m glad I work with her because she is always happy and listens to you with any concerns that you have.  She always gets me work which I’m grateful for. All I can say is Kirsty is a credit to New Directions and always works hard.

Catharine, TA, Swansea

I am enjoying working with New Direction. I can feel it is a very well-structured, reliable company. They keep me updated about all the steps of working with them from the interview, and new professional development opportunities (which they provide a lot). They have a very convenient way of communication through their portal where I can update about my availability, and see my payslips and available training.

Natalia, TA, Swansea

Account Manager Kirsty is always polite & friendly. Keeps in contact regularly & communicates brilliantly. Understanding in circumstances when it comes to my children too. A pleasure to speak with & work with.

Tammy, TA, Swansea

Kirsty was a great and professional account manager, she never failed in finding work for me and was always reliable and understanding of my changing job requirements. At times I would have long-term supply and she would always be helpful during this time, and when I went back to university, Kirsty helped me with working around my timetable. Kirsty was available when I needed to contact her, and I always felt able to ask her any questions or queries when it came to working.

Having the opportunity to work within different schools and areas has been my highlight, this really helped me in getting my name out there for potential future jobs.

Catrin, Teacher, Swansea

Kirsty contacts me regularly with work and understands what type of work I require.  She also finds me a suitable setting, she understands that if there’s a school I can’t get to she’ll offer me something else and if I feel a certain booking is not for me she’ll find me alternative bookings.  Finally, I find Kirsty very approachable, understanding and communicates well with me.

My highlights of working with New Directions have been the various settings I’ve been in including flying start, foundation phase, key stage 1 and key stage 2. Also working with children with ALN, in both primary and secondary.

Lucy, TA, Swansea

Kirsty is very kind and helpful she is a great person to work with. It has been a very good experience working with New Directions, especially because of its flexible working and access to free training.

Manal, TA, Swansea