Testimonials

New Directions are my preferred agency to work for as they have provided me with a lot of work over the past two years. They often try and place me in schools that I have told them I am comfortable in and allow me to be flexible.
My account managers Shannon and Gemma, have been a pleasure to work with as they are always friendly, respectful and understanding.

Paul, Supply teacher Newport

I have recently signed up with New Directions and have enjoyed most of the placements I have been assigned. Some schools have requested me to go back which makes me feel I’ve achieved a good rapport. Some cancellations have occurred but they have been addressed by Shannon my account manager who always tries to replace any shifts that schools may have cancelled at the last minute.

New directions have always found me a KS1 class to cover on the three days I am free to work. Shannon always places me in schools of my choice and in classes were they benefit from my skills.

Janet, supply teacher Newport

We have used New Directions for our TA and Teacher supply for many years and have always had a great service, very reliable. The agency staff are very pleasant and helpful .

Linda, Secretary at St Francis R.C Primary, Cardiff

I’ve been working for New Directions since September. Shannon, the Newport account manager, is extremely friendly and professional. She is always contactable by phone or email. She understands exactly what I am looking for from work and allows me to choose. Shannon appears to care deeply about candidates and the school she works with. If she was a pupil in class she would definitely earn a special glittery sticker!

I love working for New Directions because of the ease of online portal, the large range of assignments and the guarantee payment scheme allowing us to always be paid the same each week.

Sign up with New Directions for the guarantee pay and to have the support of a friendly and professional team.

Alice, Supply teacher in Newport

Our school has been using New Directions for a number of years now and I have always found them helpful and efficient.

I have found my Account Manager to be very accommodating, efficient and addresses the needs of our school. When phoning or emailing he is always quick to respond to my request/ queries. He shows empathy with supply needs of our school i.e half a day finding the right person for the class, he listens.

I would have no hesitation in recommending New Directions, and I would like thank my Account Manager for making my job easier!

Gina, School Administrator -Woodside Primary, Forest of Dean

For the past 5 years new directions has supplied St Julian’s with both long and short term cover. Shannon, my account manager, is always quick to respond and fill bookings. I am always able to speak to another account manager if my account manager is not available.

The highlight of working with New Directions is that they are fast and efficient filling cover vacancies successfully and with either the teacher requested, or another who has done an excellent job.

I would recommend schools in Newport to use New Directions for quality supply teachers.

Michelle, Secretary, St Julian’s Primary Newport

I have worked for New directions for nearly a year. I have a very friendly and open relationship with my account manager Shannon. She listens to my needs as a part time supply teacher and accommodates me whenever she can.

I most enjoy the flexibility of working for New Directions, allowing me to pick and chose my placements and working days. Work is always available and I can fit it around my needs without feeling pressured. I would recommend teachers to register with New Directions, especially if you live in the Newport area.

Overall, I never thought I’d enjoy supply teaching but I’ve enjoyed almost all my placements. Many thanks to New Directions for the opportunities and experiences.

Sarah, Supply Teacher in Newport

We have used New Directions for the past few years with excellent results. They always ensure we get an excellent service even at very short notice. Supply staff are of a high standard and New Directions comply with all legislations and meet our needs. Our Account Manager is very professional and helpful and he will ring at least once a week to ask if we are happy with everything and will ask for feedback on the supply teachers. The Account Manager seeks out the best person for the job and goes above and beyond to get us our preferred teacher even if it means rearranging the supply bookings to accomodate us. Any problems are smoothed out quickly and efficiently and I would be happy to recommend New Directions to other schools.

Kaye, Secretary at Markham Primary, Caerphilly

I qualified as a teacher in July and immediately registered with New Directions. Words cannot explain how much I enjoy working with New Directions. They are reliable and always ready with work for me to attend to.
Being an NQT, starting my career as a teacher has been somewhat overwhelming but the staff at New Directions have always been there ready to support me and advise me on my next move.
My favourite aspect of working with New Directions, is the way I am treated as an individual. The communication between my agent and I has always been hassle free and I have always felt comfortable and valued when speaking to her.
I recommend all NQT teachers in Newport to contact Shannon and sign up with New Directions.

To summarize, New Directions is a Fantastic agency with amazing staff. I look forward to continuing the relationship I have with the staff at New Directions and with the pupils of the schools I attend.

Emma, NQT Teacher in Newport