Testimonials

When I attended my interview I was made to feel very welcome by my account manager and the other staff I came in to contact with.

I was given all the information I would need about joining New Directions, the process was explained clearly and my questions answered well.

I was contacted by phone by Sarah on a regular basis to update me on my application and when a position became available she went through the details of the role and once again answered my questions.

Since starting the position I have received emails and text messages about courses and work opportunities. I have also been visited by my account manager at school.

Amanda Liddiard

I am very happy with the support you have given me with arranging for supply cover for Teaching Assistants this year, often at short notice. The candidates you have provided have been of a good calibre who are reliable, have fitted in well and provided the appropriate support to the College during their time with us. This was also demonstrated in the feedback you asked me to provide on each candidate. It was also positive to hear that candidates also enjoyed their experience of working at the College.

I also find you to be helpful and timely in your responses to me.

Louise Scothorn – Shrewsbury sixth form college – Business Manager

I have been working for quite some time now and I must say that Sarah has been fantastic in supporting me getting into work, there when I’ve needed help or when I’ve needed to discuss anything.

I have been given the opportunity to work in several schools and am always given enough time to reach destinations when calls come through.

It is a pleasure working for New directions, the team are able to take any calls if Sarah hasn’t been available and solve any queries or problems that I have had.

My account manager is regularly in contact making sure things are ok with the school I am at or anything else to do with work.

Tracy Cooke

From my very first phone call with my account manager at New Directions she has been fantastic.

My account manager is organised, determined and brilliant at communication cannot fault her. She really is brilliant at her job and dedicated to looking after her clients.

Long may the workload continue.

I would definitely recommend New Directions Education to friends and family.

Regards

Nikki Cookson

Nikki Cookson

I have been registered with New Directions for almost 2 years. My Account Manager was very friendly when I met her and I soon got my clearance to work. I am an N.N.E.B. so I thought I’d like to do supply work in a school, when work was slow my Account Manager asked me to be an Exam Invigilator. It was a complete shock to my system but her enthusiasm and encouragement that day meant I did my first week at Shirelands school. I have happily gone back to the school many times since. She does regularly check that things are running smoothly with the placement to and I am always expected at the school. My Account Manager phones me well in advance of the dates and emails to confirm my times as they vary so much. I am paid fairly, for supply work. The team are very good at sending my timesheets and payslips and that is all very quick, it’s nice being paid weekly.

Sally, Exam Invigilator

I’ve worked for other supply agencies but the high quality of my Account Manager’s professionalism has made me pick working for New Directions over other supply teacher agencies. She always finds me regular and appropriate day-to-day supply work, keeps in regular contact and is a pleasure to do business with. If there are any issues, she is quick to follow them up and manages my bookings extremely well.

Cat, Supply Teacher

When I left full-time teaching my friend encouraged me to join an agency, as she had done, as I still felt that I had something to offer to education.
I had no knowledge of how an agency worked, but from day one New Directions have supported me and have helped to give me back the “buzz” I always had from teaching but which I had lost.

I always feel that I can be completely open and honest and that my opinions and wishes will be listened to, are appreciated and used sensitively.

I have thoroughly enjoyed working with my Account Manager. Since I joined New Directions, communication with her is always professional and she is able to balance my needs with the needs of the school. She always has time to talk to me and is able to help me with any question or problem I may have and resolve it quickly.

The highlight of working with New Directions is the fact that my point of contact has quickly understood exactly what I want from the supply teaching and has made every effort to send me to schools which she thinks I will like. I have felt “looked after” and valued…Long may it continue.

Jill, Primary Teacher, Monmouthshire

I have worked for New Directions for 2 years. I feel the highlights of working with New Directions are fairness, reliability and being treated as a valued individual. My Account Manager is just great, she listens carefully to my personal needs and circumstances and implements what works for me and the client. I feel listened to and unpressurised, with good communication. I enjoy working for ND, as I get treated well and I enjoy suitable, regular placements. I would definitely recommend New Directions.

Wieke Martin, Primary School Teacher, Herefordshire

I have found my Account Manager to be an excellent consultant, she has been most helpful and understanding in finding assignments to suit my personal circumstances.

Jackie Fox, Teaching Assistant, Wirral