Testimonials

Working with New Directions has been an honor. Tom is very personal and professional, and did his best to find me a placement for every day I had availability. If I ever had any questions, he would respond quickly with an answer. Very knowledgeable, and clearly loves what he does.

As I’m originally from the USA, I worked as a Cover Supervisor to learn more about the Welsh school structure before deciding to pursue a PGCE. Thanks to my experience, I can now go into my PGCE course, starting this fall, with confidence and a solid understanding of school life in Wales. I am grateful for all I have learned in my time with New Directions.

Amanda, Cover Supervisor

Kirsty has placed me in roles that are well suited to my skills and all my expectations have been met, in terms of regularity of work and the possibility of long-term placements. Kirsty’s style of communication is consistently positive and she responds to queries with a can-do attitude. Having Kirsty as my account manager has ensured that I have full confidence in New Directions Education providing me with consistent bookings, while demonstrating high-quality professionalism. I would not hesitate to recommend New Directions Education and Kirsty Macklin to anyone for all their education supply work needs. Thanks for your hard work Kirsty!

Owain, WLM Teacher, Carmarthenshire

I came to New Directions Education having finished a year as a Primary PE Teacher with the desire to be back in the classroom teacher role, having had my own classes for the 3 previous years. This would and has given me the ability to go into a variety of primary schools across the Wirral to teach all of the ages and gain very valuable experience that has helped me to grow and develop as a Teacher. Their ability to link with the local schools has given me the opportunity to make some positive relationships with some of the schools that I have gone into to be called back. Jen is very good at knowing the ages and types of schools that I would like to go in and is able to remember the schools that I have been to and she then asks about going into those that I have enjoyed and feel comfortable in. They are good at calling to ask about going into a school enough in advance, whether this is day(s) before for upcoming ones or early enough to get to the school on the day. New Directions Education was my choice to use as they are local to the Wirral which is where I wanted to go, had positive reviews and the staff are very friendly. 3 words for New Directions Education are helpful, friendly, reliable.

Testimonial from a Wirral Primary Teacher

My account manager is always professional, polite and friendly. Since joining New Directions Education I have found that Jen always tries to find suitable work in schools which are close and convenient, taking into consideration my year group preferences. This was one of the main reasons I chose New Directions  Education, previously I was finding it difficult to get placements in schools in my local area with another supply agency. As a result, New Directions Education is a company that I feel happy in recommending to other teachers and I have recently done so to a family friend. As my main contact with the company, I find that my account manager Jen is always friendly, she doesn’t make me feel pressured into accepting assignments and will still continue to offer work. She is a pleasure to deal with and nothing is too much trouble.

Testimonial from a Wirral Primary Teacher

Chloe Evans has been extremely professional, understanding and she has given full support to answer any of my questions during the difficult COVID-19, thank you so much Chloe.

Donna, Primary Teacher, Bridgend

I have worked with New Directions Education on and off for a number of years and they have always been totally professional and supportive.  They have always been available with any issue. All the members of staff are friendly and approachable at all times. It is a pleasure to work with them – I’m really glad I chose them to work for.

Helen, Primary Teacher, the Vale of Glamorgan

Karyn is very efficient and has good interpersonal skills. The highlight of working with New Directions Education is their caring attitude.

Lee, Primary Teacher, Newport

Michelle Phillips is my point of contact at New Directions Education in Swansea. We have a very positive relationship and Michelle has always been very straightforward to work with. She has consistently found both short and long term work for me and with her as an intermediary, I have developed strong relationships with many schools in the Swansea area. Michelle is very friendly, courteous and always professional as well as having a good sense of humour.

Tom, Teacher, Swansea

Excellent communication, including a face to face meeting when Chloe took over from my previous account manager.

The highlight of working with New Directions Education is the positive relationship with account managers.

Mair, Primary Teacher, the Vale of Glamorgan