Testimonials

I found my Account Manager to be very competent and professional in all aspects of the process. She has continued to be supportive and reliable as I have worked with New Directions over the last few years. My Account Manager manages to combine her professionalism with a friendly and approachable manner which makes me more than happy to have her as my account manager.

David, Teacher, Neath

Good communication, very reliable and accommodative. I speak with my account manager at least every other week. I appreciate her honesty and openness. She always has plenty of humour and is always the same, never moody. She takes a personal interest and makes you feel that she’s your friend. She always tries to do her best for you.

My highlight of working with New Directions is they are very organised and accommodating.

Elizabeth, Welsh Medium Primary Teacher, Neath Port Talbot

We have used New Directions for over 5 years and make regular (almost daily) contact via email and telephone. All staff are friendly and helpful and respond to questions promptly. My highlight of working with New Directions is filling any cover needs we have! I appreciate that they match our regular supply teachers to our school when requested, to keep continuity for the children and staff and also that these regular supply teachers build a relationship with us and are familiar with how we work etc. I would recommend New Directions to others.

Michele, St Julian’s Primary School, Newport

I have been working with New Directions for a few months. I think my Account Manager is great as she is always trying her best to find work which suits my needs. My Account Manager is friendly, positive and very hard working. I enjoy doing temp work with New Directions as both my husband and I have been provided with some great roles. I would be pleased to recommend them.

Jaia, Administrator

I registered with New Directions a couple of months ago. I was unsure what kind of work I wanted, but I was recommended by a friend to register with the ancillary department. Since registering I have found the departments account managers to be extremely helpful and supportive. We discussed potential work opportunities, and within a week of me being active I was placed into my first booking. I would like to thank the ancillary department for helping me to gain more confidence, as I feel that I now have a plan for my future, and I am where I would like to be.

Victoria, Administrator

When I registered with New Directions I applied for an exam invigilator position. I did not have any previous experience working in schools, but I wanted to expand my experience working with children. The ancillary department have endeavored to offer me exam invigilating positions, administration positions as well as recently offering me lunchtime supervisor positions. I am so glad I have been registered with New Directions Education, as I now have the work and experience that I needed. Thank you very much!

Shazia, Ancillary Department

My Account Manager has always been a phone call away, whenever I have needed to speak to her. She has always worked around my needs, and gone the extra mile in arranging jobs around my particular circumstances and requirements. She has always been cheerful, helpful and very approachable.

I have thoroughly enjoyed working with New Directions, they have been highly professional in a very down to earth personal manner.

Rupal, Level 2, Caerphilly

We have used New Directions for around 1-3 years. I always find my account manager very friendly, reliable and organised. If my account manager is not available when I phone, they always respond to messages left and always provide me very promptly with information on teachers booked and a complete list of my bookings for the week. My highlight of working with New Directions is knowing that I can contact them early in the morning and later in the afternoon to arrange supply cover if required. I enjoy working with a company who are well organised and not pushy. I would recommend New Directions to others.

Sharon, Ringland Primary School, Newport

I have been registered with New Directions since 2012. There has been very little change to staff since I registered with the company, and I have found my current Account Manager to be very good at her job. She is extremely polite and efficient. If I have any queries I can always go to her and she is very helpful. Thank you.

Tracy, Administrator