Testimonials

I have had a new account manager with New Directions since 2015 and within that time she has proved herself to be an asset to your company.

She has always gone the extra mile for me and has done her utmost to find me placements, with a large percentage of my year being filled with full time employment.

She is always extremely approachable and is a pleasure to speak to over the telephone. She has the ability to make you feel positive about your achievements during placement follow up discussions and is extremely supportive.

My account manager has also been exceptionally understanding over the last few months giving me the flexibility I have required during a rather sensitive time for myself and my family and I’d like to take this opportunity to thank her for this.

Due to my account manager, I can say I have finally found a job I love and I hope to continue to work for many years to come with New Directions.

If you require any more information, please do not hesitate to contact me.

Many thanks to my account manager and the team in Wrexham.

Laura – Candidate

I would like to thank you for all your help this year in organising supply teachers for Swiss Valley School. The service we have received from you as our Account Manager has been very helpful, courteous, and very efficient at all times. We look forward to liaising with you next term.

Pat – Llanelli – Swiss Valley

I joined New Direction early this year feeling very apprehensive and had low self-esteem. It had been several years since I had worked in Education and had just been doing very basic work as I had lost my belief in myself, that I wasn’t capable of more. The first meeting I had with my account manager was on the phone and she gave me encouragement to come and have an interview at the Wrexham office. I was very nervous but agreed to come with a view to signing up as a T.A. Once I met my account manager she put me right at ease, helping me fill in the forms, writing all my experiences down. She was very professional, yet understanding and showed she cares about staff she takes on. She is always very informative answering any questions I need answering when I have contacted the office. I have been very lucky to have been given plenty of supply work and have enjoyed every day, she also has given me feedback from the schools and luckily for me it’s all good (so far). I would also like to say thank you to my account for making me believe in myself and giving me my confidence back.

Lindsay – Candidate

I have been with New Directions since January as one of their supply teachers.
My account manager has at all times been pleasant and professional on the phone and has welcomed feedback from my placements over the months. She has been particularly good at cementing relationships with schools for me.
Despite me being tied up with language school teaching commitments recently, she has maintained contact with me ready for September.

Angela- Candidate

My account manager has been very helpful and friendly since I started supply in April. She is very supportive and tries very hard to find me work on a regular basis.

Liz- Candidate

I have always found my account manager to be pleasant, conscientious and willing to help both face to face and on the phone. If I have had a question that needs a response through either e-mail, phone or text, she always replies very quickly. I consider my account manager to be extremely professional and hard working and an asset to the New Directions team.

Miranda- Candidate

I have worked for New Directions for the last year 2 years and have a good relationship with my contact. The highlight of working with New Directions is the amount of work I’ve had over the last few years. I would recommend New Directions.

Chetna, Further Education, Cardiff

I first came into contact with my account manager at Bangor University jobs fair in February 2016. In the short time that I have known her I have found her to be informative, friendly and most importantly approachable with excellent communication skills.

My account manager is professional in the way she approaches her work and I look forward to continuing to working with her in the future.

Maxine- Candidate

Since working for new directions my account manager has been brilliant. She continuously supports me and finds me great schools to work in. If I have a problem or need any advice she always provides a solution. Overall I think she is a great manager and enjoy working alongside her.

Marie W – Candidate