Testimonials

I have been with New Directions for a year now, since being with them I have been very fortunate in receiving long term placements.

My Account Manager is always on hand if needed and always has excellent communication. She knows what kind of work I am after and the distance I would be prepared to travel. The past few months she has been helping me and giving me information about colleges that I can complete my training with. My Account Manager has also been amazing at finding me a long term placement for this September so thanks to her.

The company overall are so friendly and nothing is ever a problem. I have also been offered and able to attend many courses through the company that have been of benefit. As a company they have enabled me to gain valuable experience within the different education sectors.

I would highly recommend New Directions.

Chloe, Classroom Assitant, Cardiff

I’ve always found my Account Manager very helpful and amenable. She has gone out of her way to solve our many problems with staffing this year and is truthful if there is a shortage in a subject, which to me is important. Over the months I think we have built up a good working relationship.

School Testimonial

The communication with New Directions is excellent, I have had lots of work with them as an agency and my Account Manager is always in contact with me and at the end of the phone if I need him.

The highlight of working with New Directions is that they give me some lovely schools to work in.

Rachel – Learning Support Assistant – Rhondda Cynon Taff

My Account Manager is always very helpful when I telephone the office. She is very knowledgeable and genuinely interested in my work requirements.  If my Account Manager can help in any aspect of your job she most certainly will. It’s good to know that your Senior Account Manager is looking out for you.

Rhys, Level 2, Bargoed

My Account Manager has always been very supportive and cooperative. Every week I have been contacted with a call or txt to be updated on work information.

New Directions from day one have been very professional, I have been working with them for a year and always been provided with day-to-day work as well as long term contracts. There are many different training courses available to develop relevant skills and grow as a professional, making me more attractive for future assignments. I feel very privileged to be working with such an astounding organisation.

Danny, Level 2, Caerphilly

I am currently working for New Directions and have been for just over a year. I have always been given regular day to day work when not in long term placement. My Account Manager is very reliable and easily contactable and always keeps me updated whether by phone call, text or email with other new work opportunities if not already in a long term placement. The communication between my Account Manager and I is very good and if there is ever a problem, she is always there to help.

The highlight of working with New Directions has been the long term placements and gaining new work opportunities.

Demi, Level 3, Caerphilly

I know I have only been working with you for a week but with every conversation I have had with you, you have been very helpful and a pleasure to talk to and I have loved the 2 days I have had with you so far. I really like the text I get with the placement and pay details on to and I look forward to more days with you.

Carrie, Teaching Assistant, Denbighshire

I have been with New Directions for almost 2 years now. Everyone at New Directions have been nothing but helpful from the day I joined. I have had a long term position in a Primary School that I love working at. My Account Manager is in contact with me regularly and is always supportive. New Directions are very reliable and I’m very happy that I joined. The highlight to date, is the term position I’m currently fulfilling.

Amy, Level 2, Bargoed

We have worked with New Directions for over 5 years. I have a very good relationship with them. They are always very open and friendly and willing to chat. Nothing is too much trouble. I always get a reply if phone or email made. My highlight of working with New Directions is that they have lovely, warm and friendly staff who are only to willing to help. I would recommend them to others.

Teresa, St Joseph’s RC Primary School, Newport