Testimonials

My relationship with my Account Manager is very good. I have not needed to have as much contact with her, as fortunately she provided me with work in a school that has been consistent from the start of the academic year (September) and we’re now in July. However, on the times that I have had contact I have always found my Account Manager honest, polite and friendly. I have felt very comfortable to share any concerns that I have with her.

The highlight has been that I have been provided with consistent work within one school of which will be continuing in to the next academic year.

On first signing with New Directions if honest I had some reservations. However, having been with them since September 2015 I am very happy to be working for the company and have recommended New Directions to others.

Christine, Level 3, Bargoed

I have been working for New Directions for a few months and have a really good relationship with my Account Manager, as she is always available to answer any queries and is very helpful. I am offered work regularly. Highlight of working for New Directions is that I am able to work hours that suit my family life, which is great.

Lisa, Level 2, Blackwood

I have a fantastic relationship with my Account Manager. She has been consistent, helpful, reliable and always on hand to answer any questions I’ve had. She particularly worked extra hard to find me the perfect placement according to my qualifications and needs. She always made sure the job was suited to me.

Whilst working with New Directions I have gained valuable experience in numerous schools. I feel all the work I have carried out has been appreciated and valued. I would like to thank New Directions, particularly my Account manager for all the support, encouragement and finding me a long term placement in a school I absolutely love working in.

Sarah, Level 4, Blackwood

My Account Manager has been extremely supportive and helpful managing my placements. I am in regular contact and my emails and messages are always answered. She has been really reliable in getting me regular placements and I have not gone one week without a placement since joining New Directions.

New Directions have been excellent in finding my placements that I really enjoy and getting me into the same schools, so I have built a relationship with teachers and pupils. I was nervous about working for an agency, as I didn’t know what to expect since recently qualifying. New Directions made the whole process clear and easy for me to register and within days of getting my registration done I was in my first placement.

A fantastic company to work for.

Sarah, Level 2, Caerphilly

I have been working for New Directions for 3 and a half years now and have found them amazing to work for. I have been very lucky and have had long term placements, one lasting 2 years. My Account Manager is very helpful and is always available to discuss anything and very caring during a leave of absence that I had to take. I can not thank them enough for the support and training that I have received.

The highlight of working for New Directions is the long term placements have really helped me grow as a Learning Support Assistant and my First Aid training that they provided has come in so handy at work. Having one Account Manager has also made transitions from schools easy and smooth running.

Thank you so much New Directions, especially my Account Manager, for all of her hard work and dedication. Without you I wouldn’t have been able to take that step on the ladder to finding contracted work for the next academic year.

Rachael, Learning Support Assistant, Abercarn

I have been working with New Directions for almost 3 years. I have been in a long term placement for an academic year and it is continuing for another academic year from September. My account manager arranged this placement and I would recommend New Directions.

My account manager has always been reliable and easy to communicate with. I am regularly contacted by her to check on how things are progressing. She is very approachable and always does her best to ensure you are satisfied with your placement. Any queries or questions I have had, she has always dealt with them in a professional and competent manner.

Christine, Learning Support Assistant, Merthyr Tydfil

I have been with New Directions for over a year now, and the service they have provided has been impeccable. If ever I’ve had a query about anything they are always there to help. New Directions got me a job in a local primary school last September and I am still there now. In the event that my contract does come to an end I am extremely confident that New Directions will be able to provide me with more long or short term work. Overall I have been a very satisfied customer.

Louise, Teaching Assistant

Cardiff

Louise, Teaching Assistant, Cardiff

I have worked for New Directions for little under a year and I get contacted weekly, very reliable and I always know my account manager is at the end of the phone if I need to speak to him about any work offers or if I have any concerns. The amount of work I’ve been offered is in abundance and I feel happy being with this agency, will definitely be staying with New Directions for the foreseeable future and I would highly recommend them. It goes without saying that I’m really happy with New Directions and I’m so glad I joined them.

Lucy, Level 3 Teaching Assistant, Newport

Working for New Directions has given me greater insight into working with a range of different schools in the area. They are reliable efficient and supportive and I recommend them. My accounts manager is fantastic. She ensures I get every opportunity of work and informs me of every step, via email text and phone. My Account Manager updates my time sheets on my online portal and replies to queries and questions straight away. She is extremely efficient organised and approachable. I can rely on her for work everyday and she is always looking for new opportunities.

Bianca HLTA Swansea