Testimonials

When I decided to try supply teaching I had no idea what would happen. I went online and searched for agencies serving the areas I wanted to work in. One was New Directions.
I phoned up and never looked back. It was easy to register and my consultant made sure I was placed in a variety of schools in order to build up my contacts.
I’ve been in regular work almost constantly since starting. I’ve had a mix of day-to-day pre-booked and a long term post.
My current consultant is great and works really hard to get me bookings. Thanks to her I’ve had the opportunity to work in some outstanding schools.
It’s nice to get birthday and Christmas cards as well. I feel like a person and not a number.
Sum up in three words – it suits me.

Candidate Testimonial – Carol

Happy Anniversary to New Directions staff and me on a wonderful partnership! After 20 years of familiar classroom teaching, they have helped me adapt and find new confidence as a supply teacher. From our first introductory meeting with my Welsh Account Manager which was organised by the Cover Manager of my previous school, I have been impressed by the enthusiasm and professionalism of this caring and hardworking company. The information that has been provided is based on experience and a concern for their clientele. All forms and necessary paperwork are clearly presented and explained in detail as well as processed efficiently.

I have been fortunate to have two Account Managers (one for the Welsh schools and one for the Cheshire group of schools) who have collaborated to ensure I have had a plethora of interesting placements. Between posts there has been regular contact to touch base and discuss future positions. The positive attitude and pleasant manner has assured me that I am a valued member of the team. Although conversations are primarily business contacts, my Cheshire Account Manager has enquired about my well-being and interests with genuine concern. This has helped to build a rapport that makes communication better and helps to form a foundation of trust – she is doing her best for me and I will always do my best for New Directions.

I wish to thank all who have helped me to have a first successful year at New Directions, and I look forward to continue teaching with their guidance and support.

Toni – Candidate Testimonial

I first heard of new directions when I returned from working overseas and had a phone call from the team informing me of the great work they do. I explained I had taken on a full time job at a bank close to home as I was yet to buy a car. She remained in touch with regular phone calls to understand my needs and support me back into teaching over the next year and I finally had confidence to leave my full time job and join new directions in September 2015.

It was so easy to register, one simple registration interview and I was ready to get to work!

New Directions and my Account Manager in particular has supported me since day one; providing options for long and short term work, support when required, NQT seminars and most importantly regular work that has seen me able to support myself and my partner through his training year.

I worked a long term placement at a college for six months of the school year and subsequently developed my abilities in my field this allowed me to successfully gain a full time teaching position starting in September and I couldn’t be more thankful to my Account Manager and the rest of the team for helping me achieve my goals!

I particularly felt comfortable working for New Directions as unlike other agencies they allow you to contribute to a holiday find meaning you are still paid during the holidays and also see anything you need on the online portal which is very reassuring with regards to pay and structure.

My account manager helped me through one of the toughest six months of my career. I was fresh from having other jobs for over two years after gaining teacher status and I was adjusting to life as a teacher once again. There were ups and downs at my long term placement but she was always at the other end of the phone to listen to me and support me in any way she could. She should be given high praise for her level of understanding and communication with candidates at any opportunity to provide guidance and be a friendly ear!

Supportive
Approachable
Adaptable

Rebecca – Testimonial

I have found my Account Manager a very professional and efficient individual, who has looked after my work contracts in a smooth and stress free way. She is very warm and welcoming person who is always helping me to secure good work contracts. The professionalism that New Directions take in order to fit the right people with the right work contracts, also the way both sides have easy two way communications about educational matters. I would like to say a big thank you for all the continued support over the last three and half years that I have been registered with New Directions.

James – Candidate Testimonial

Candidate Length of time working with New Directions: 2 years.

My Account Manager is an incredibly open and understanding. She is a large part of the reason I’ve stuck with New Directions these last few years; I know I won’t find anyone else as capable, reliable and genuinely friendly.

Also the ease of using the website to keep track of work and communicate with the team is a big benefit of working for this large orgnaisation.

I would recommend New Directions.

MM, Primary Teacher, Caerphilly

I heard about New Directions on CV Library. As soon as I applied I received a phone call and after filling in simple and basic information on the company website I was ready to register. The whole process was very smooth and stress – free which, for me was already a sign that this is a very professional company. It proved that way. I have been working with New Directions for more than a year now and I have a lot of work, offered in a very professional manner. It helps me a lot because I manage to build up experience and I know I can rely on the staff to offer support – such as the training courses I participated in which, for me, were very useful.
Everyone in the office is great and the manager is always there to offer work, information and advice.
If I were to sum up New Direction in 3 words these would be: professionalism, honesty and trustworthy.

Cristina – Candidate Testimonial

Easy access, a very good service the highlight of working with New Directions has been gaining Employee of month, I Would recommend New Directions. My Account Manager is amazing at what she does!

Rhodri – Candidate Testimonial

I find my Account Manager to be very professional and hard working to get all her staff to work. Besides she is very friendly, polite and approachable while maintaining her professional boundaries Keep up the good work.

Mvikeli – Candidate Testimonial

During my time with new directions, I have been extremely happy.

My Account Manager has provided invaluable support. She maintains a helpful, friendly and professional attitude at all times. She has ensured that I have a contract of work continuously. I feel supported and valued.

She has also enabled me to access valuable trying courses and to gain extensive experience in a variety of education settings. I regularly recommend New Directions to schools and colleges as I believe the service provided is outstanding.

Janine Evans – Teaching Assistant – Swansea