Testimonials

I heard about New Directions a number of years ago whilst searching online to find a supply teaching agency. I sent an online application off and within a number of hours I had received a phone call back asking me to go to their office for in informal interview. After this I sorted out all of the relevant paperwork and was able to start work within a month. I have so far loved my experience with New Directions, I have been working for them for a number of years now and they have provided me with so many different opportunities in a variety of different schools. The thing I loved most about working for New Directions was the flexibility. They worked hard to ensure I had a long term placement in a school whilst I studied a full time masters degree in Psychology and liaised well with the school to enable me to take relevant days off to attend lectures and hand assessments in. For me, New Directions was a local company not far from where I lived and they were able to offer me work close to where I lived as I didn’t drive. My account manager has been nothing but supportive, as have all of the Wirral office whenever I have needed them. She has been an amazing support to me during my time with New Directions, especially when I unexpectedly ended up in hospital with Appendicitis. My Account Manager liaised with the school and myself and ensured I was looked after when I returned back to work. I would recommend New Directions to anybody as I know they will be given a fantastic range of work and some life changing opportunities. I love finding out about new training opportunities and keeping up to date with CPD all of which is offered through New Directions. I have thoroughly enjoyed the last few years with New Directions and I look forward to many more.
To me, New Directions is an Inspirational, Supportive and fantastic company to work for.

Testimonial by Annabelle, Wirral Primary Teacher

I have been with New Directions since I 2012.  I found New Directions through a colleague whilst at uni. I registered and went to see them, and haven’t looked back since.

I’ve been on courses such as Team Teach which I have found very interesting…glad to say I’ve only had to use preventative techniques once.

I’m finding very rewarding work working with SEN children.

The best part is I can talk to the New Directions team about anything.  To me that’s very important.  If there’s an issue that needs sorting your there.

Debbie, Classroom Assistant

The team are absolutely brilliant. Work is always coming in and my account manager is really supportive in building up my confidence and skills. Thank you for giving a variety of locations and keeping things interesting with a mixture of settings, age groups  and abilities.

Martin – TA – Swansea

During my time as a Teaching Assistant with New Directions I have been wisely advised, carefully managed and supported in all aspects of my work by my account manager. Fortunately I have rarely found myself in a situation where I have not been considered for work. My account manager has always provided me with a fair and loyal employment that has encouraged me to progress within the world of learning and teaching. I am grateful to New Directions for helping me achieve the experience I need to enrol on a PGCE course, providing me with options for when my course has been completed, insuring that my future is never faced with unemployment and for making my gap year rich with a range of teaching experiences.

Amy – TA – Swansea

I have been working with New Directions for over three years and Kelly has been my Account Manager. She is incredibly efficient and ensures that my placements are suited to both my location and experience. I often receive a phone call to check that everything is running smoothly and my availability for the forthcoming weeks. This  makes one feel appreciated and valued by New Directions.

Alison – Teaching Assistant – Carmarthen

My Account Manager is a professional and bubbly individual who is always on hand if needed.  Communication between is excellent as she is always at the other end of the phone or email, this gives us a strong working relationship.   She listens and takes on board my needs when offering me placements, she has enabled me to gain valuable experience within different school settings and ages.  I am currently working in a long-term post that is particularly useful as it is local to my children’s school and its suits my experience of working with ALN perfectly.  I have nothing but praise for New Directions, they have given me work whenever I have needed it and are always so approachable and friendly.

Rebecca Rees – Teaching Assistant – Neath

In our school we have a child with additional learning needs, New Directions were able to provide a suitably qualified Teaching Assistant who specialised in working with children with additional needs. We have used New Directions for several years now and have never been let down by them or the quality of teaching staff. We can always rely on New Directions to provide excellent supply staff. Our account manager is always at the end of a phone call whether we call first thing of a morning or a Friday evening! Is always cheerful and helpful.

Sum up New Directions in 3 words…
Friendly, Efficient, Reliable

Testimonial from Brookdale Primary, Wirral

So far I honestly can’t fault the whole team in the Swansea Education department. They have been 100% reliable, organised, helpful and very approachable. The two account managers I deal with have excellent people skills and they are extremely efficient at what they do.

My highlight of working with New Directions so far is that they have made my journey back into teaching much easier and more enjoyable than I had ever anticipated – thank you. I would recommend New Directions to others.

Candidate Testimonial, Mags

I have worked for New Directions for the past 18 months as an EPA Coordinator. My Account Manager is brilliant, approachable, friendly and always available to talk to. She is excellent at her job and has been extremely supportive in all aspects of the role. My highlight of working with New Directions has been working with reliable, helpful and courteous staff. I would definitely recommend working for New Directions.

Alyson, Further Education, Cardiff