Testimonials

My Account Manager is friendly, approachable and always keen to help. I speak with her on average once per week and receive regular email contact (at least once per week) from her. She has always been able to provide me with work when required and there has been no issues with payments to me. I find New Directions an easy company to work with and would definitely recommend New Directions.

Anonymous, Further Eduction, Cardiff

I have worked with my account manager over the last few months, she has been very friendly and provided an open and professional service towards me. She has provided information on a regular basis via email and texts for any available work. I have gained experience working with a variety of different age groups through my role as a ESOL teacher and a Cover Supervisor. New Directions has also been very helpful in giving me lots of experience with classroom management and it has been a real confidence booster in believing in my own teaching ability. I believe that New Directions is helpful for new ESOL teachers wanting to get their foot through the door, gain experience, and teach a variety of different levels and classes at Further Education colleges. I Would definitely recommend New Directions.

Caroline, Further Education, Cardiff

I have been registered with New Directions for nearly three years and I  am extremely happy with the service that they offer.  My accounts manager is constantly actively working on my behalf to find me suitable teaching work, which match my skills and expertise. Nothing is too much trouble for her, and I find her very understanding and empathetic and she always makes sure that I am happy at the placements that she assigns me. I am very grateful to her as she has found me long term positions over the years and rarely a day goes by that I am without any work. I find her very approachable if I have any issues to discuss or questions that I need answered, and she always answers my emails promptly. I have recommended the agency to many friends who are teachers, as they are a great agency who are keen to get their candidates work.  I would like to say a big thank you to all at New Directions, you really do a fantastic job!!!

Dawn – Teacher – Ammanford

I first heard about New Directions from a fellow supply teacher, who recommended them.
Registration was straightforward and yet also thorough and professional.
New Directions have helped me to find work in an interesting variety of schools and Year groups.
It has been the most ‘enjoyable’ experience, in comparison with other agencies, with whom I’m registered because of the staff.
As a result of the efforts of my account manager, I have become a ‘regular’ at a number of schools, helping to maintain ‘continuity’ for the children.
New Directions were the best choice for me because of their staff and account managers in the office. Without them it’d be just another agency.
My Account Manager has always tried to balance the needs of her clients with the needs of her teachers, whilst prioritising the children-even when full of cold! She remains friendly and caring, but always professional.
Friendly, caring, professional

Testimonial from a Wirral Primary Teacher

My Account Manager provides a professional service. She is very approachable and you can ring her for any queries, she always has time for you. The same can be said of the rest of the New Direction Team. I have full confidence that they provide myself with the best placement suitable for me in terms of experience and suitability.

Lisa – TA – Swansea

I first joined New Directions in 2015 and to be honest my expectations of finding employment in schools was very low, factors being my age and experience, however after my DBS was completed I began working almost straight away in a local primary school in reception class, my job was to look after a young boy who had difficulties in his behaviour, this was the best job ever and it lifted my confidence so much. Since then I have worked in other schools and I am currently working in a local High School where I am doing supervisor cover work, it has been the most challenging job I have ever done and I never thought I would ever be able to achieve such a responsible role, but thanks to New Directions I have and I am loving every minute of it. Working for New Directions has been for me the best thing I have ever done regarding my career options.

Lawrence – Cover Supervisor

Working for New Directions, is a stress free and simple affair, in which level of support that you receive from my Account Manager and her team is fantastic, they are always at hand when you need them for guidance and advice, this I have found invaluable.

I have and will continue to recommend New Directions to others.

Vicky – Teaching Assistant – Swansea

My point of contact is a professional and empathetic Account Manager who truly cares for the welfare of her workers which in turn makes her very approachable when talking about any queries. She does everything to get you the appropriate work that harnesses the skills that you already have, especially for myself with the interest I have in learning disabilities. New Directions as a whole is excellent in regards to the opportunities you receive with training which prepares you for the scenarios seen in the classroom. In turn this makes you more confident when going into the work place. Overall New Directions and especially my Account Manager has made the transition from being a recent graduate from University to supply work smooth and enjoyable while gaining valuable experiences.

Rhian – TA – Swansea

Our Account Manager has always been very jolly, kind and understanding. He is very chirpy and personable to talk to even when calling me at 7am when I am bleary-eyed and not very talkative! When I started at New Directions he would call me after work every day to see how things went and if I didn’t like a school he would try his best to find somewhere that suited me. I have always found him to be professional and supportive and would recommend him to others. He is polite and is the perfect combination of pleasant and approachable but also I know I can trust him in a work-based capacity, too. For me the highlight of working with New Directions is being able to work in a variety of different schools in and around Cardiff and I certainly would recommend New Directions.

Alys, Modern Foreign Languages, Cardiff