Testimonials

From the quick, easy and efficient registration process to the warm, friendly and professional service I have found working for New Directions to be well organised and of mutual interest. I have really enjoyed my time at the schools I have been placed at and regularly receive work. I have also been able to uptake continued professional development as New Directions have provided relevant training in order for me to better my skills. I would not hesitate to recommend New Directions.

Billie, Primary Teacher

Since my time with New Directions I have been fortunate to have been provided with plenty of work in various primary schools. My Account Manager has been both helpful and professional, as well as being very supportive. I would not hesitate in recommending New Direction to others.

Margaret – Level 3 Teaching Assistant

Margaret

As a school we have worked in partnership with New Directions for over 5 years. Our contact is always highly professional, friendly and dilligent, she is always willing to do her utmost to fulfil our requests.

The highlight of working with New Directions is the efficient service where staff are always willing to do their best. They are reliable and professional and always our first port of call for supply needs.

Would recommend New Directions? : Yes of course.

Caerphilly Primary School, Headteacher

New Directions have been my employer on and off for over 5 years. My account manager gives me work regularly. She is a chatty and friendly person. From my own experience I find her very professional and easy to talk to. I feel I can speak openly and honestly with her and she listens and takes my opinion on board (regarding schools). I have regular contact with my account manager, normally on a daily basis via phone, text and email. I have been to plenty of lovely schools. I was also introduced to a school through New Directions and taught there for nearly three and half years. My experience with New Directions for most part has been positive. Would I recommend New Directions? : Yes

Key Stage 2 Primary Teacher, Sarah

I would like to thank the whole of the New Directions Team especially my Account Manager for the excellent support and consistent work they have provided me with. They are always proactive in ensuring that the work they offer me is within my travel distance due to my family commitments. My Account Manager has excellent communication skills, her polite and courteous telephone manner is exceptional, and she is always happy to help, nothing is too much trouble for her. I am very grateful for all the directions she has provided me with when I get lost on route to school. Thank you – I am extremely happy that I am part of the New Directions Agency.

Assia, Level 4 Teaching Assistant

I have been working as a supply teacher for New Directions for over 5 years. I regularly speak to the team on a daily or every other day basis either by telephone, text or email. I am completely open with New Directions that I also work for another agency to ensure I gain full-time employment; however my Account Manager regularly provides me with work whenever possible. I have to say working with her and other members of the team has made a real difference. She has provided a professional but also sympathetic service where needed. I feel I could communicate any problems to my Account Manager from schools if there were any issues and she would understand, listen and also look to see how any issues could be corrected without pre-judgement. I feel she has been completely supportive in offering the right schools and work to me.  I would like to say thank you for all the work to date and being understanding but also remaining professional! A good working relationship!

Primary Teacher, DR, Caerphilly

I have worked for New Directions for less than a year but I have worked in a range of schools across key stage 2 and foundation phase. It has given me lots of experience I would not have gained in a permanent role.

My Account Manager is in regular contact and always easy to get hold of. She is very open and chatty and always asks how I am getting on and my feedback from different schools. I would have no problem in being completely open and honest with her. I have really enjoyed working with New Directions and will continue this positive partnership.

Primary Teacher, Torfaen, Amy

I first heard about New Direction via Google search.
I met with my Account Manager at the old Wrexham office (The Foundry) she was professional and listened to my working needs, that coincided with my young family.
It was simple to register and within a short space of time I was out working.
My Account Manager has been supportive throughout my time with New Directions, and has always been upfront and honest. She has gone that extra mile, and through her my experiences have always been fantastic. I have worked for great school and have formed everlasting bonds with. My Account Manager awarded me with employee of the month, which I was overwhelmed with.
She is professional, meticulous, mindful, and most of all she cares.
To sum up New Directions in 3 words it would be…
Reliable
Organised
Caring
Thank you for being a great consultant. 2012-present
Clare Davies

Clare Davies – Testimonial

I deal with my Account Managers when I need a teacher or Teacher Assistants. They are just wonderful girls!  If unable to get anybody, I always have a phone call from them apologising.

If I haven’t used them for a while, we still get a phone call to see if everything is alright.

My highlight of working with New Directions are working with these wonderful girls, and their lovely telephone manner. If I need a named teacher / teaching assistant they will do their utmost to provide me with that person. New Directions is a well run organisation.

Caerphilly Primary School, JD