Testimonials

I have found my Account Manager to be very professional and personable. As a job-seeker I have had access to numerous agencies advertising similar posts.

New Directions were the only agency that got in touch quickly, returned my calls and arranged for the registration process to take place quickly so we could get things moving.

I was eventually contacted by other education agencies but decided that I had complete faith in New Directions and did not need to look further.

Education is a very competitive and candidate driven market so your efficient response and friendly manner to my application has meant that New Directions will gain a new practitioner and you will be able to satisfy your clients needs. In the meantime I benefit from regular work in a variety of settings.

Mrs C Phillips – Supply Staff

My Account Manager made the registration process simple and straight forward. She made it very clear about what documents I needed and what was expected of me. To date I have had no problems.

New Directions has helped me to secure supply work in a range of settings in Wales, England, Primary and Secondary Schools. This was exactly the reason why I wished to do supply to expand my experience. After a booking it is a pleasure to contact my Account Manager to discuss my day. It is for these reasons that I am happy with my Account Manager and New Directions.

Mr S Boffey – Supply Staff

I have found my Account Manager to be very helpful and positive in her approach to my work. I am still in the process of completing the Safeguarding course and so have not worked for New Directions yet, but Holly gave me confidence that she has my best interests at heart and I’m looking forward to representing New Directions in Schools.

Mrs P Solowski – Supply Staff

My Account Manager has always come across as very helpful and approachable. I haven’t had any problems since being with New Directions but if I did have a problem I wouldn’t hesitate to contact her. She regularly contact me with work. I have only done supply through New Directions and I amhappy with the way I have been treated.

Mrs J Price – Supply Staff

New Directions are the best choice for work because they have regular work and any questions I ask my Account Manager I have recieved fast resolutions. She is very informative during the registration and when offering bookings. All information given is very clear and she has helped explain online services for the DBS and Web Portal where I can find my payslips and booking details.

I like that New Directions offer free training courses as it’s very important to me that I keep learning new skills, broaden my knowledge and keep upto date with any changes in legislation.

My Account Manager has helped register my DBS on the Update Service and introduce me to a variety of Schools.

In my opinion, New Directions has enabled me to use my passion everyday helping children with their educaton and building their confidence to enable them to succeed and help fufil their dreams.

Mrs B Wierzbicka – Supply Staff

My Account Manager was professional and friendly during the interview process. Communication via phone and email and has been prompt and informative. On the one occasion when there was a mix up and I turned up at a school that no longer needed me, Holly was extremely apologetic and I was booked into the same school the next time they needed someone.

The result of this was that I had over a weeks work in a primary school. I established a good relationship with staff and pupils and they have since asked me back to provide supply on a regular basis.

I have so far been impressed by the service. Everyone has been professional, helpful and efficient. I received all the information and paperwork I needed in order to begin work early in September. The feedback sheets work very well as does the online system.

Miss D Fitrzyk – Supply Staff

As I’ve only recently joined New Directions I can only comment on your professional approach regards assignments. You thoroughly explain the assignment and send the relevant information quickly (more so than the two other agencies I am registered with). Also, the use of text messages to back up phone calls I may have missed is highly effective (and appreciated).

Mrs B Eyeington – Supply Staff

I have been very happy with my Account Manager she has been helpful and supportive in finding me regualar work in Primary Schools. Any queries have been dealt with efficiently. I am happy with the service my Account Manager has provided me with.

Mrs K Dodd, Supply Staff

For me New Directions, as a whole and Jen, as an individual, helping me gain work has been a very pleasant experience. I haven’t really been fond of some agencies due to not being treated fairly, but Jen has been supportive and provided me with information needed to assist me to work, but most importantly she has been very easy to talk to and for me, this is the most important and crucial part of any communication with someone, to feel respected and appreciated for the positive atmosphere and rapport she has provided me with, So thank you Jen!

Mymuna, Teaching Assistant

Mymuna, Teaching Assistant