Testimonials

New Directions has always been very helpful with meeting the Teachers’ preferences; finding temporary teaching work as a supply teacher or a home tutor. I have been fortunate enough to work with a few teaching agencies, but in the end, I decided to work only with New Directions.

The agents in the office are always available to solve any issues that arise, even if my agent was not available, I could confidently rely on other staff in the office to help me out.

Last year I was studying full-time, however, New Directions have enabled me to work part-time, which not only kept my continuous employment, it enabled me to utilise my teaching skills and pay for my studies.

I am happy to work with New Directions and would recommend to other teacher too.

Alice, Teacher

New Directions are friendly and professional. My highlight of working with New Directions is gaining a brilliant long term placement in a very welcoming school local to me. I am very glad I joined the agency. They have been excellent in providing work and they are excellent in dealing with any queries that I have. Well done Cardiff Branch!

Laura, Classroom Assistant

Laura

New Directions have allowed me to be completely flexible with my career, providing me with work when it suits me. The staff are so friendly and helpful, and I always feel supported and valued.  They have helped me to build excellent relationships with schools and gain experience in both mainstream and special needs, which has proved invaluable. I have been able to return regularly to schools that I love working with, making my job really enjoyable!

Ruth, SEN Teacher

Since first using the service last academic year, we have been impressed with the efficiency and reliability of what New Directions offers us as a school. Essentially the service removes a lot of the ‘headache’ out of securing good quality supply staff. Overall, the supply staff we are sent are of good quality or above and this is evidenced by the fact that we have used the service not just for short term needs but also for longer term cover (up to 2 months). It is clear that there is a good selection process for quality control in place with New Directions, as evidenced by Rebecca’s regular checks about how we found the service offered by specific supply staff. Rebecca is quite open to any of our comments and ensures that she does her best to secure staff (if available) who would be our first choice. In mentioning reliability, given the volume of supply staff provided and the communication this necessitated, there have been very few mix ups in terms of bookings when we haven’t dealt directly with Rebecca. Communication is excellent – we are kept informed by Rebecca regarding the success of finding cover, any possible issues and given information about specific staff in advance of their arrival. To summarise, rarely do we have issues which arise with bookings and the service we have been offered from New Directions by Rebecca is of a very high standard.

I would like to thank you for your work on our behalf.

Regards
Secretary
Ysgol Bryn Colen

School Testimonial

New Directions have helped me find teaching work, ranging from day-to-day or long-term positions.

I am happy with the Company and the Account Managers.

Andreia, ALN Teacher

Jen has been amazing. I was really worried about changing career and leaving a job I had done for over 10 years. Jen took all the worry out of it and made a new exciting chapter for me.

Claire, Teaching Assistant

A few years ago I made a difficult decision to change my career from Social Services to Education. I decided to join an agency to gain experience. Unfortunately I chose the first agency I came across in the Yellow Pages- a different agency, at this time I had not heard of New Directions nor did I take the time to find out about this other agency. Payments for contracts were missed and queries went unresolved.

Following this bad experience I did some research and had been told by fellow supply staff about New Directions recruitment agency. Following enroling with New Directions I never looked back. Payments were regular and correct, queries I made were answered and what is more, I became more confident doing my work as I built up my trust in New Directions staff. I felt I was valued and in turn valued staff judgement as I got to know New Directions’ staff team and they got to know me. I really enjoy the work I am contracted to do.

I put up with all kinds of bad poor bad practices with the first agency as I have now come to realise I lacked experience and knew no different. Well now I certainly do know the difference of being valued and treated with decency when dealing with staff at New Directions.

Carwyn, Classroom Assistant

Carwyn, Classroom Assistant

From the initial contact with New Directions, my point of contact Sandra has been professional, efficient and lines of communications have be open and frequent. It took Sandra only seven working days since registering to have me cleared and out working in a secondary school I thoroughly enjoy working in.

I am extremely happy with the pairing of myself and the Secondary School I am currently working with.  I feel Sandra at New Direction has done an excellent job!

I would recommend New Directions without hesitation.

Testimonial from an ALN Teaching Assistant – Maureen

New Directions has helped me to be confident. The team is very helpful and they answer my questions promptly. They have supported me a lot through gaining employment.

Asmaa, Classroom Assistant