Testimonials

I would like to thank Kelly and the team at for an amazing year. I used to work for New Directions about eight years ago and within a year I had a full time job. The  budget cuts came along, giving me reduced hours.  I was persuaded to go back to New Directions. Best decision I’ve ever made! During my first year back, I’m been on at least four courses, had time off to attend to my  projects and I am still financially better off. Thank you guys for looking after me.

Martin Thompson

I have had two long-term placements at schools I have fallen in love with. Both of these opportunities have arisen thanks to New Directions. Any issues/problems I have had have been quickly sorted by the outstanding team that work there and I am truly thankful for all that they do.

Jac, Learning Support Assistant

Jac

We have chosen to use New directions for long term and short term cover as they are always reliable and give us such wonderful supply staff. It has helped my day to day work as they are very efficient and give the school continuity with teachers.
Shannon, our account manger, always addresses any problems. The highlight of working with New Directions is their reliability. I highly recommend schools use New Directions.

Milton Infants, Newport

I chose New Directions to supply my supply teachers as they are the preferred supplier for Wales. They always enable my school to have the same excellent staff. They have helped me by filling long term bookings and by always contacting my preferred teachers for bookings. When I have specific problems or needs Shannon my account manager meets these accordingly, such as invoicing bookings separately.
The highlight of working with New Directions is that there is always somebody at the end of the phone to assist in any staffing situation.

Head of Milton Juniors, Newport

I am happy with the service New Directions provides. We have gained two long term teachers from them this year. They always assist with last minute cover. The highlight of working with New Directions is that they are able to provide us with the same staff to ensure there is continuity within the school.

St Gabriel’s, Newport

Sarah is always a pleasure to work with – when ringing she is always friendly and bubbly.  She listens and takes on board what the school requirements are.  We are extremely pleased with the service she provides us with and we hope that her hard work is recognised.

Holton Primary School

I joined New Directions initially for the occasional days work to go alongside a University Degree. Even though my days were somewhat random, on nearly every occasion the company found work for me. I was able to work in different areas in South Wales and they catered for this. When my circumstances changed and I was able to work more days New Directions could accommodate for this also.

My personal circumstances mean that sometimes I have to book odd days off, being a single mum and still continuing in education warrants this…however my close relationship with my account manager means that they understand my situation and as long as I keep them informed in time then both the company and the school I work for understand and accept this.   Phone calls to ND usually start with ‘Hi Carly, how are the children ..’ they take and interest in me not only the work I provide.

When a long term supply position came up I had a phone call to say I was considered for it, and thankfully I was accepted and now I work in a fantastic school who call me in for extra hours if they require extra help as they know I am reliable.

New Directions are the stepping stones to my career and without them I wouldn’t be where I am.

Carly, Level 3 Teaching Assistant

Carly

I would like to say a huge thank-you to New Directions. They have always helped me find a perfect place for me to work. Everyone I have spoken to are always so happy to help and always treat me with respect and understanding. They are honestly the best company I have joined and I would suggest anyone looking to go into any of the services they provide, to join up to.

Katie, Learning Support Assistant

Katie

New Directions are always very proactive in offering opportunities for work which are suited to my availability. New Directions are always proactive in making me aware of opportunities for training and are keen to see their candidates progress. They offer all-round provision for candidates, which includes opportunities for training and work which fits with my availability.

Tricia, Supply Staff