New Directions Education are currently recruiting for a motivated and reliable Junior IT Technician to join a specialist SEND (Special Educational Needs and Disabilities) school with multiple sites across Liverpool. This is a full-time, long-term position with the potential to become permanent for the right candidate.
The School:
• A well-respected multi-site SEND school supporting pupils with a range of complex learning needs, including Autism, SEMH, and other additional needs.
• Rated ‘Good’ by Ofsted, with particular praise for its inclusive environment, strong staff support systems, and commitment to pupil development.
• The school fosters a nurturing, safe, and technology-enabled learning environment where every student can thrive.
The Role:
• Full-time role providing first-line IT support to staff and students across the school’s various sites.
• Assist in maintaining and troubleshooting hardware (PCs, laptops, tablets, printers, interactive whiteboards, etc.).
• Provide software support, including user access, updates, and installations across school systems.
• Respond to IT support tickets and escalate more complex issues to the senior IT technician or external support providers.
The Ideal Candidate Will:
• Have a genuine interest in IT and a desire to learn and grow within a school environment.
• Have some experience with IT support (e.g., through work experience, education, or a previous role).
• Be confident using Windows operating systems, Microsoft Office, and basic networking knowledge.
• Be flexible and able to travel between sites when required (mileage/travel between sites may be covered by the school).
• Hold an enhanced DBS on the Update Service (or be willing to apply for one via New Directions Education).
New Directions Education Ltd is acting as an Employment Business in relation to this vacancy.
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